FAQs
Web Hosting We host your website. It is hosted on an RxGym server so you don't need to worry about how much space or bandwidth you use. The more the merrier for both as far as we are concerned. This includes all your data: workouts, results, athlete profiles, schedule, photos, custom pages, etc. You don't need to purchase hosting from another company, that's already part of what you get with RxGym. Domain Names You can purchase a domain name from GoDaddy or another registrar company, then point your domain, like mygymname.com, to your RxGym site. If you have multiple domain names, like .NET and .COM or different versions of your name, no worries, they can all point to your RxGym site. We will help make the DNS changes to point the domain, you may need to channel your inner geek, but we will help! Most people already have email with GMail, HotMail, Yahoo, etc and we recommend continuing to use these accounts for your gym contact. If you want a custom email for your gym like janedoe@mygymname.com you can setup custom email where you purchased your domain name. Yes! You can customize your website any time, 24/7. Go to 'Settings' and choose the 'Website' tab to see all the customizable options. Use the Event feature if you want to have registration and a leaderboard. It's like hosting a competition. The Gym Challenge is like a workout, but can run for a week or month and is something you do for your existing members. Benchmarks are workouts that athletes perform over and over to track progress. They can be any type of workout, simply add a workout to your benchmarks and it will be easy to find and post results. You can organize benchmarks into groups or 'boards' to make it even easier to find them and program them into your workout schedule. Yes! We have free Android and iOS apps. They use the same login as the website and give you and your members quick and easy access. Google Play Store https://play.google.com/store/apps/details?id=com.app.rxgym Apple App Store https://apps.apple.com/us/app/rxgym/id1485635595 This is a big topic, but we have partnered with Host Merchant Services to help simplify it. RxGym and HMS have built an integration that makes it easy to take payments through your RxGym website. Here is our partner website that should answer most of your questions: https://rxgymsoftware.hostmerchantservices.com We provide all the tools you need, and your members expect, to run a successful gym. Hosted Website We provide a fully hosted website instead of you having to spend $100s or $1000s on a custom site that costs even more when you want to make a change! Membership Management You can manage your member profiles, memberships and payments right on the website, no additional software needed. Bundled Features Other features can cost extra, but we provide them, like: online waiver and contract, class scheduling, workout programming and tracking, events with registration and leaderboard, gym challenges. All this with one login. Having said all this, we don't mind if you want to branch out and use other services. We will help with the integration whenever possible. Just ask, we want to help! |
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